Bank by Phone

Phone access to your Skyward Credit Union accounts – anytime!

Call Bank by Phone Toll-Free: 1-833-755-4347

Bank by Phone is our telephone teller voice response unit. You can call anytime, day or night, to check balances or deposits, see which checks have cleared, transfer funds, or check loan balances.  Simply follow the voice prompts to complete your task.

Bank by Phone has some great new features including:

• Place temporary stop payments
(fees may apply, see account disclosures)
• Schedule automatic transfers
• Make Skyward loan payments
• Activate or deactivate your debit card
• Hear future dated transactions
(i.e. payroll deposits or scheduled transfers)

Bank by Phone automated system menu:

  1. Account Balance Menu
  2. Account History Menu
  3. Share or Loan Withdrawal Menu
  4. Funds Transfer or Make a Payment
    1. Funds Transfer
    2. Payments
    3. Existing Scheduled Transfer
    4. Delete an existing transfer
  5. Card Service Menu
    1. Activate a Card
    2. Deactivate a Card
  6. Stop Payments Menu
    1. Submit a Stop Payment – Specific
    2. Submit a Stop Payment – Range
    3. Stop Payment Inquiry
  7. Future Dated Transactions
  8. More Options
    1. Change your PIN
    2. Interest Rates